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    FedEx and Microsoft Offer New Commercial Shipping Solution in Bid to Win Amazon's Customers

    FedEx and Microsoft Offer New Commercial Shipping Solution in Bid to Win Amazon's Customers

    In a direct attempt to compete with Amazon, FedEx and Microsoft have forged a partnership to deliver an enhanced service to commercial shipping customers called FedEx Surround. The service is available at no extra cost to business customers and enables dynamic shipping strategies such as real-time rerouting of priority items when encountering travel delays. FedEx formerly assisted in the delivery of Amazon packages but was phased out as a service provider in 2019, while Microsoft competes with Amazon in the cloud-based infrastructure market. FedEx Surround combines these two realms to create a service that both companies are hoping will prove its value through its high-level functionality.

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